Sakeena — Terms of Use & End-User License Agreement (EULA)

1. Who We Are and What Sakeena Is

Sakeena is a warm, private companion for married Muslim couples. It offers daily connection prompts, shared reflections, gentle reminders, tools to nurture affection and communication, and optional features that let spouses share aspects of their worship and life together in a halal, modest way.

Sakeena is intended only for people who are married to one another. It is NOT a dating, matchmaking, or introduction service, and it must not be used to seek, initiate, or pursue relationships outside of an existing marriage.

The Provider is QidientLabs, operated by QIDIENT GLOBAL LTD — a company registered in the Federal Republic of Nigeria under registration number 8520851, with a contact address at Jumeirah Beach Road, Villa 399b, Jumeirah 2, Opposite Jumeirah Beach Park, Gate No. 6, Dubai, United Arab Emirates. QIDIENT GLOBAL LTD is the legal entity responsible for the App; "QidientLabs" is the consumer brand under which the App is offered. Our website is https://sakeenamarriage.com and the App's listing is available at https://apps.apple.com/app/id6787559144. You can reach us at legal@sakeenamarriage.com.

2. Acceptance and Eligibility

By creating an account or using the App, you represent that you meet the eligibility requirements below and agree to these Terms on your own behalf.

Sakeena is an adults-only service. You must be at least 18 years old (or the age of majority in your place of residence, if higher) to enter into this agreement, create an account, and purchase a subscription. The App Store age rating for Sakeena is 18+, and the service is not directed to children; forming a binding account and purchasing the auto-renewable subscription described in these Terms always requires that you be at least 18 (or the local age of majority, if higher).

You further represent that you are lawfully married and are using the App with your own spouse, that you have the legal capacity to enter into a binding contract, and that you are not barred from using the App under any applicable law or under Apple's terms.

• You are at least 18 (or the local age of majority, if higher) — Sakeena is adults-only — to create an account and subscribe.
• You are married and use Sakeena with your own spouse.
• The information you provide is accurate and kept up to date.
• You are not using the App on behalf of anyone who does not meet these requirements.

3. Your Account and Pairing With Your Spouse

To use most features you will create an account and pair (link) it with your spouse's account to form a couple. Some features involve a household that may include more than one marriage, consistent with the App's design; in every case, a marriage on Sakeena links spouses who are married to one another.

You are responsible for the accuracy of your account information, for keeping your login credentials confidential, and for all activity that occurs under your account. Please tell us promptly at legal@sakeenamarriage.com if you believe your account has been accessed without your permission.

Pairing means you and your spouse may see certain content, activity, and shared reflections belonging to your linked account, according to the sharing and consent controls in the App. You are responsible for the content you choose to share and for treating your spouse's shared content with the trust (amānah) it deserves. If a marriage ends or a link is removed, some previously shared content may remain visible to the other person or on their device; how we handle account and data separation is described in our Privacy Policy.

4. License Grant

Subject to your compliance with these Terms, the Provider grants you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable license to download and use one copy of the App on an Apple-branded device that you own or control, and as permitted by the Apple App Store terms and the Usage Rules in Apple's Media Services Terms and Conditions.

This is a license, not a sale. The Provider and its licensors retain all rights, title, and interest in and to the App that are not expressly granted to you. Any use of the App outside the scope of this license is prohibited.

5. Acceptable Use

Sakeena is a sacred space for a married couple. We ask you to use it with the same modesty, honesty, and good character (akhlāq) you would want in your home.

You agree not to do any of the following:

• Use the App for dating, matchmaking, seeking relationships outside your marriage, or any unlawful, deceptive, or non-consensual purpose.
• Impersonate another person, misrepresent your marital status, or pair with anyone who is not your spouse.
• Upload or share content that is unlawful, sexually explicit in a public or non-private context, harassing, hateful, threatening, abusive, or that violates another person's privacy or rights.
• Use the App to coerce, surveil, stalk, control, or harm your spouse or any other person.
• Copy, modify, reverse engineer, decompile, disassemble, or attempt to derive the source code of the App, except to the extent this restriction is prohibited by applicable law.
• Interfere with, disrupt, overload, or attempt to gain unauthorized access to the App, our servers, or related systems, or circumvent any security or access controls.
• Resell, rent, lease, sublicense, or commercially exploit the App or any content within it.

6. Islamic Content — Important Disclaimer

Sakeena includes reflections, reminders, du'ās, and content inspired by the Qur'an, the Sunnah, and the Islamic tradition, offered in a spirit of sincerity and benefit. This content is provided for general educational, inspirational, and self-improvement purposes only.

The Islamic content in Sakeena is NOT a religious ruling (fatwā), a formal legal verdict, or an authoritative pronouncement, and it is NOT a substitute for the guidance of a qualified scholar (ʿālim), imam, or your local religious authority. Scholars may differ, and rulings can depend on your school of thought (madhhab) and circumstances. For any matter that requires a ruling, or that affects your worship, obligations, or relationship in a serious way, please consult a trustworthy, qualified scholar.

Sakeena is also NOT a provider of professional therapy, psychological counseling, marriage or family counseling, medical advice, or any other licensed professional service. The App is a self-help and connection tool, not a healthcare or crisis service. Nothing in the App creates a therapist-client, counselor, physician-patient, or professional relationship of any kind.

If you or your spouse are experiencing a mental-health crisis, thoughts of self-harm, domestic abuse, or a medical emergency, do not rely on the App — contact a qualified professional, your local emergency services, or an appropriate helpline immediately. You are solely responsible for any decisions you make based on content in the App.

7. User-Generated Content

Sakeena lets you and your spouse create and share content such as reflections, answers to prompts, notes, memories, and messages ("User Content"). You retain ownership of your User Content.

By creating or sharing User Content, you grant the Provider a limited, worldwide, royalty-free license to host, store, process, transmit, and display that content solely as needed to operate, secure, and provide the App to you and your linked spouse or household, and as described in our Privacy Policy. We do not claim ownership of your private reflections, and we do not sell them.

You are solely responsible for your User Content and represent that you have the right to share it and that it does not violate these Terms or any law or third-party right. We are not obligated to monitor User Content, but we may review, remove, or restrict content that we reasonably believe violates these Terms or is unlawful, harmful, or abusive. Because much of your content is private and shared with your spouse, please share thoughtfully.

8. Subscriptions and Billing (Sakeena Premium)

The App is free to download and comes with an optional auto-renewable subscription called "Sakeena Premium." Some features require this paid subscription. Sakeena Premium is sold and processed through your Apple Account. Apple, not the Provider, bills you and handles the payment.

Subscription length and price. Sakeena Premium is offered in the following plans. Prices vary by storefront and currency, and the exact price for your storefront is always shown in the App before you purchase:

A subscription may cover a household, so that a subscription held by one spouse can unlock premium features for the linked spouse or spouses within the same household, as described in the App. The App remains free to download; a subscription is optional and needed only for premium features.

Key subscription terms you should know:

• Standard — Weekly: US$12.99 per 1 week (auto-renewing).
• Standard — Annual: US$129.99 per 1 year (auto-renewing).
• Plural (for households with more than one marriage) — Weekly: US$19.99 per 1 week (auto-renewing).
• Plural (for households with more than one marriage) — Annual: US$159.99 per 1 year (auto-renewing).
• Payment is charged to your Apple Account at confirmation of purchase.
• Your subscription automatically renews for the same period at the then-current price unless you cancel it at least 24 hours before the end of the current period.
• Your Apple Account is charged for renewal within 24 hours before the end of the current period.
• The renewal price and the renewal date are shown to you in the App, and you can always cancel before renewal — turning off auto-renewal at least 24 hours before the period ends stops the next charge.
• You can view, manage, upgrade, downgrade, or cancel your subscription at any time in your Apple Account Settings.
• Turning off auto-renewal or canceling stops future charges; it does not, by itself, refund the current period, and you keep access until the end of the period you have already paid for.

9. Cancellation and Refunds

You may cancel your subscription at any time through your Apple Account Settings, following the steps in the "Manage Subscriptions" section of your Apple Account. Cancellation takes effect at the end of the current billing period, and you keep access until then.

Because Apple processes your payment, refunds are handled by Apple in accordance with Apple's Media Services Terms and Conditions and applicable law — not by the Provider. If you believe you are entitled to a refund, please submit your request to Apple (for example, through Apple's "Report a Problem" page). Nothing in these Terms limits any non-waivable statutory refund or withdrawal rights you may have under the consumer laws of your country.

9A. EU / EEA and UK Consumers — Right of Withdrawal (Digital Content)

This section applies if you are a consumer resident in the European Union, the wider European Economic Area, or the United Kingdom. It adds to — and never reduces — the rights described elsewhere in these Terms.

You normally have the right to withdraw from a purchase of digital content within 14 days of buying it, without giving any reason. Sakeena Premium is digital content that is supplied to you immediately once your subscription starts. When you purchase, you are asked to give your express consent to begin performance (that is, to unlock premium features) right away, and to acknowledge that you thereby lose your 14-day right of withdrawal once supply has begun. This reflects Article 16(m) of the EU Consumer Rights Directive and Regulation 37 of the UK Consumer Contracts Regulations 2013. If you do not give that consent, supply of the premium features waits until the 14-day period ends.

How to withdraw. If your right of withdrawal still applies (for example, you have not yet consented to immediate supply, or the period has not yet run), you can withdraw by making a clear statement to us at support@sakeenamarriage.com or legal@sakeenamarriage.com — telling us your name, the purchase, and that you wish to withdraw. You do not have to use any special form.

Refunds. Because Apple processes your payment and issues refunds through the App Store, any refund following a valid withdrawal is issued through Apple; the quickest route is Apple's "Report a Problem" page or your Apple Account. If you have any difficulty exercising your withdrawal rights through Apple, contact us at support@sakeenamarriage.com or legal@sakeenamarriage.com and we will help you resolve it. Nothing here removes any mandatory statutory withdrawal or refund right you have under the law of your home country.

10. Intellectual Property

The App, and all content we provide within it — including text, prompts, reflections, designs, graphics, the Sakeena name and logo, the crescent and eight-point khatam-star mark, the color palette, and all related software — are owned by the Provider or its licensors and are protected by copyright, trademark, and other laws.

"Sakeena" and "QidientLabs" and our logos and marks are trademarks of the Provider. Except for the limited license granted to you in these Terms, nothing gives you any right to use our names, logos, or marks without our prior written permission. All rights not expressly granted are reserved.

11. Disclaimers of Warranty

We build Sakeena with care and sincere intention (niyyah), but the App is provided "as is" and "as available," without warranties of any kind, whether express, implied, or statutory, to the fullest extent permitted by law. This includes, without limitation, any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

We do not warrant that the App will be uninterrupted, error-free, secure, or that any content is accurate, complete, or suitable for your particular circumstances. As noted in the Islamic-content and non-professional-services disclaimer above, the App is not a source of religious rulings or professional therapy, counseling, or medical advice.

Important — your statutory rights are not affected. If you are a consumer, you have legal rights that these disclaimers do not and cannot take away. In particular, you are entitled to digital content and a digital service that conform to the contract, together with the statutory remedies for non-conformity, under the EU Digital Content Directive (Directive (EU) 2019/770) as implemented in your country, and under the UK Consumer Rights Act 2015. Some jurisdictions do not allow the exclusion of certain warranties, so some of these exclusions may not apply to you, and you may have additional statutory rights that these Terms do not affect.

12. Limitation of Liability

Please read this section together with the consumer-rights carve-out below, which prevails over anything in this section that would otherwise conflict with it.

To the fullest extent permitted by law, the Provider (QIDIENT GLOBAL LTD) and its officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, data, goodwill, or relationship harm, arising out of or relating to your use of, or inability to use, the App — even if we have been advised of the possibility of such damages.

To the fullest extent permitted by law, and subject always to the consumer-rights carve-out below, the Provider's total aggregate liability arising out of or relating to the App or these Terms will not exceed the greater of (a) the total amount you paid to Apple for the App or Sakeena Premium in the twelve (12) months before the event giving rise to the claim, or (b) fifty U.S. dollars (US$50).

Your statutory consumer rights come first. Nothing in these Terms — including the exclusions and the cap above — excludes or limits any liability that cannot lawfully be excluded or limited. This includes liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, and, where you are a consumer, your non-waivable statutory rights and remedies, such as your right to a conforming digital service and the remedies for non-conforming digital content and services under the EU Digital Content Directive (Directive (EU) 2019/770) as implemented in your country and under the UK Consumer Rights Act 2015. If you are a consumer, the monetary cap and the exclusions above do not apply to, and never reduce, those mandatory statutory rights and remedies; they operate only to the extent the law allows. These limitations apply in addition to, and do not reduce, the Apple-specific terms below.

13. Indemnity

This section applies only if you are using the App in the course of a trade, business, craft, or profession. If you are a consumer using the App outside any trade or business, this indemnity does not apply to you and imposes no obligations on you.

To the extent permitted by law, and subject to the sentence above, you agree to indemnify and hold harmless the Provider (QIDIENT GLOBAL LTD) and its officers, employees, and agents from and against any claims, damages, liabilities, losses, and reasonable expenses (including reasonable legal fees) arising out of or related to: (a) your misuse of the App; (b) your violation of these Terms or any applicable law; (c) your User Content; or (d) your infringement of any third party's rights. We may take over the exclusive defense of any matter subject to indemnification by you, and you agree to cooperate with us in that defense.

14. Apple App Store Terms

Because you obtain Sakeena through the Apple App Store, the following terms apply and, in the event of any conflict with the rest of these Terms, prevail with respect to your use of the App on Apple devices. In these terms, "Apple" means Apple Inc. and its subsidiaries, and the "Provider" means QIDIENT GLOBAL LTD (operating the consumer brand QidientLabs; registered in the Federal Republic of Nigeria under registration number 8520851; contact address Jumeirah Beach Road, Villa 399b, Jumeirah 2, Opposite Jumeirah Beach Park, Gate No. 6, Dubai, United Arab Emirates), the legal entity solely responsible for the App.

These additional Apple-required terms are set out below.

• This EULA is concluded between you and the Provider (QIDIENT GLOBAL LTD) only, and not with Apple. The Provider — not Apple — is solely responsible for the App and its content.
• Apple has no obligation whatsoever to furnish any maintenance or support services with respect to the App.
• In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) you paid for the App to you; to the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the App, and any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to any warranty will be the Provider's (QIDIENT GLOBAL LTD's) responsibility.
• Apple is not responsible for addressing any claims by you or any third party relating to the App or your possession and/or use of the App, including but not limited to: (a) product liability claims; (b) any claim that the App fails to conform to any applicable legal or regulatory requirement; and (c) claims arising under consumer protection, privacy, or similar legislation. Any such claims are governed solely by these Terms and by applicable law, and are the Provider's (QIDIENT GLOBAL LTD's) responsibility, not Apple's.
• In the event of any third-party claim that the App or your possession and use of the App infringes that third party's intellectual property rights, the Provider (QIDIENT GLOBAL LTD) — not Apple — will be solely responsible for the investigation, defense, settlement, and discharge of any such intellectual property infringement claim, to the extent required by this EULA.
• You represent and warrant that (a) you are not located in a country subject to a U.S. Government embargo or designated as "terrorist supporting," and (b) you are not listed on any U.S. Government list of prohibited or restricted parties.
• You must comply with applicable third-party terms of agreement when using the App.
• Apple and Apple's subsidiaries are third-party beneficiaries of this EULA, and upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce this EULA against you as a third-party beneficiary of it.

15. Termination

You may stop using the App at any time and may delete your account as described in the App or our Privacy Policy. Canceling a subscription is done through your Apple Account Settings (see the Cancellation and Refunds section).

We may suspend or terminate your access to the App, with or without notice, if you violate these Terms, if required by law, or if continuing to provide the App to you would create risk or liability for us or others. Where you are a consumer and the law of your home country requires notice or grounds before suspension or termination, we will act consistently with those requirements.

On termination, the license granted to you ends and you must stop using the App. Sections that by their nature should survive termination — including intellectual property, disclaimers, limitation of liability, indemnity, the Apple terms, and governing law — will continue to apply.

16. Changes to These Terms

We may update these Terms from time to time — for example, to reflect changes to the App, our features, or the law. When we make routine or minor changes, we will update the effective date at the top and, where appropriate, notify you in the App or by other reasonable means.

If we make a material change that is to your disadvantage as a consumer, we will give you reasonable advance notice before it takes effect (in the App or by other reasonable means). You will be able to reject the change; if you do not accept it, you may stop using the App and cancel any subscription through your Apple Account Settings before the change takes effect, and any mandatory statutory rights you have to cancel or reject the change are preserved. Continued use of the App does not, by itself, force acceptance of a material adverse change you have not had a fair opportunity to reject.

17. Governing Law and Your Home-Country Consumer Rights

These Terms and any dispute arising out of or relating to them or the App are governed by the laws of the United Arab Emirates, without regard to conflict-of-laws principles, and the competent courts of the United Arab Emirates will have jurisdiction. Nothing in these Terms asserts incorporation in any jurisdiction other than that of the registered entity, QIDIENT GLOBAL LTD.

Consumer carve-out — your home-country protections always apply. If you are a consumer resident in the European Union, the European Economic Area, or the United Kingdom, this choice of United Arab Emirates law does not deprive you of the protection of the mandatory consumer-protection rules of the country where you live, and it does not take away your right to bring proceedings in, or be sued only in, the courts of your home country. In line with Article 6 of the Rome I Regulation and equivalent UK rules, the mandatory consumer laws and the courts of your country of residence continue to apply to you regardless of the governing-law and forum choice above. Where those mandatory rules give you greater protection than United Arab Emirates law, that greater protection prevails.

18. Accessibility

We want Sakeena to be usable by as many people as possible. We aim to meet the accessibility standards set out in EN 301 549 and the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, and we work to improve accessibility as the App evolves.

If you encounter an accessibility barrier, or you need information or a feature in a more accessible form, please tell us at support@sakeenamarriage.com and we will do our best to help and to put things right.

19. Privacy

Your privacy and the trust between you and your spouse matter deeply to us. Our Privacy Policy explains what information we collect, how we use and protect it, how sharing and consent controls work between paired spouses, and your rights. The Privacy Policy is part of these Terms and is available in the App and at https://sakeenamarriage.com/privacy. Please read it alongside these Terms.

20. General

These Terms, together with the Privacy Policy and any additional terms you agree to for specific features, are the entire agreement between you and the Provider (QIDIENT GLOBAL LTD) regarding the App. If any provision is found unenforceable, the rest will remain in effect. Our failure to enforce any provision is not a waiver of it. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets, provided this does not reduce your rights as a consumer. Nothing in this section limits Apple's rights as a third-party beneficiary described above.